Mar 31, 2016

Today's question comes from Serena, who is struggling to determine who her target customer is. Can she have more than one type of target customer? Serena’s website is In this episode, I mention the post by Kevin Kelly called 1,000 True Fans ( Do you have a question about determining who your customers are? Record it at Today's sponsor is Freshbooks. Go to and enter "A...more

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