318: Don’t Treat Your Worst Customers the Best

from  The Startup Chat with Steli and Hiten

Jun 15, 2018


In today’s episode of The Startup Chat, Steli and Hiten talk about why some entrepreneurs treat some of their worst customers the best. This comes after Steli’s observation that oftentimes, large startups give special treatment to demanding and unreasonable customers while ignoring customers that don't complain. In this week’s episode of The Startup Chat Steli and Hiten talk about why you shouldn't give in to demanding customers and what a fair system for customers looks like. Time Stamped Show...more

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